品牌標(biāo)識策劃是以與每一名顧客保持長期的關(guān)系為基礎(chǔ)的。免費(fèi)咨詢電話、返還禮券、回收反饋資料等,各種各樣的招數(shù)使信息得以雙向流動。現(xiàn)在通過網(wǎng)絡(luò)和移動電話使這種雙向機(jī)能變得日見平常了。包括利用舊式大眾媒體的宣傳,今后在很多企業(yè)行動上,雙向機(jī)能會變得十分重要,因為從這種潮流中反饋的信息將成為下一戰(zhàn)役的基礎(chǔ)。

      最終由此建立起來的企業(yè)和消費(fèi)者之間的循環(huán)過程,將會筑起與顧客的長期關(guān)系。在此先暫停該話題,企業(yè)與顧客間用何種手法進(jìn)行雙向宣傳,將成為今后重要的課題吧。

       It is based on a long-term relationship with every customer. Free telephone consultation, return of gift certificates, recycling of feedback materials, etc. all kinds of tricks make information flow in two directions. Now the two-way function is becoming more and more common through the Internet and mobile phones. Including the use of old-fashioned mass media publicity, in the future, in many enterprise actions, the two-way function will become very important, because the feedback information from this trend will become the basis of the next campaign.

       Finally, the circular process between enterprises and consumers will build a long-term relationship with customers. This topic will be suspended first. It will become an important topic in the future that how to conduct two-way publicity between enterprises and customers.